As we celebrate our 100th article, we’re looking back at 3GC’s journey from IP telephony pioneers to today’s trusted IT partner. In this issue: why AI success depends on strong data foundations, how legacy ITSM is bleeding remote-first companies dry, the hidden security risks of generative AI, and why quantum computing still feels like “unicorn farming.” The tech landscape is moving fast—these insights will help you stay ahead...

The growth of generative AI shows no signs of slowing down, but its continued success depends on how organizations can overcome other challenges such as change management; in this case, automation would be the key. Meanwhile in the cloud arena, the dominance of AWS, Microsoft Azure, and Google Cloud continues, yet enterprises are learning that cloud adoption is not a one-size-fits-all journey. At the same time, cybersecurity leaders nuust safeguard their organizations’ rapidl

We delve into some critical insights for today’s cybersecurity and network architecture landscape. In particular, we look at how technologies such as self-organizing networks (SON), CASB, and blockchains are shaping cloud technology today. It is important to understand the current limitations of large language models in security applications and how we can combat ransomware effectively.

We look at new technologies and trends your organization should consider having in place, from Veeam backup and replication to the concept of Backup-As-A-Service and the latest GenAI controls and ZTNA Architecture that bolster the security of SSE. We also look at the future as well as we look at the trends that are set to transform the cloud...

In today's digital landscape, cybersecurity has transformed from a technical requirement into a strategic imperative. As threat actors deploy increasingly sophisticated methods, organizations are reimagining protection beyond conventional boundaries—embedding security into every digital interaction while streamlining authentication for users. This evolution coincides with a broader transformation in IT service delivery, where efficiency gains are now measured not only in prod

In the course of the organization’s efforts to adopt new technologies, some unfamiliar situations may be encountered along the way. Some of these can end up becoming costly mishaps while some might not be bugs but features that users might not be used to. In any event, it’s important to be aware of these unfamiliar situations to help facilitate a smooth technology adoption process as we look at some of these new technologies here...

Building a strong cyberattack defense requires knowledge of the nature of such attacks. And sometimes, we can learn as well cybercriminals..

We take a closer look at some of the new technologies and practices that are changing the way we work today and in the future, not only in..