Jim RinaldiMar 23The Future of IT Service ManagementAs a CIO, I always worked to make sure our customers (internal and external) had as seamless an experience with IT enabled services across..
Karl AguilarMar 15Security as a Top Investment Priority for IT in 2023The recently-released Red Hat's 2023 Tech Outlook report has highlighted the priority given to cybersecurity in place of innovation as the..
Karl AguilarMar 9Four Technology Trends for 20232023 promises to be a year where certain technologies will be leveraged to a greater degree than what was previously thought possible...
George StoneFeb 23A new approach to implementing ITSMI am lucky to have a large network of friends and colleagues in the ITSM industry, and from the numerous talks I have had, I have conclud...
