Other Desired Qualifications

  • Positive outlook on life.

  • MUST have a sense of humor.

  • Looking to make a difference in the world.

  • Enjoy a challenging work environment with great opportunities for professional growth.

  • Be willing and able to assist with a variety of other duties that may arise.

Sr. MS Infrastructure Engineer

USA
Full Time

About the Role


The Senior Microsoft Infrastructure Engineer will assist with installation, maintenance, and support of the following:

  • Microsoft Azure AD

  • App integration with Azure AD

  • Azure AD Multi-Factor Authentication (MFA) and Passwordless

  • Exchange Online and Exchange Hybrid

  • Microsoft Endpoint Manager, including Intune and Configuration Manager

  • Desktop Infrastructure


Responsibilities


  • Provides technical leadership on Modern Management and Microsoft 365.

  • Architects and engineers the transition from Domain Join/GPO management to cloud-based Modern Management with Azure AD Join, Microsoft Endpoint Manager, and Intune for management of workstations and mobile devices.

  • Works with cybersecurity teams, data managers, and audit departments to create, manage and document security policies in Office 365 and Azure AD.

  • Knowledge of Microsoft Cloud licensing and user licensing processes

  • Performs administrative tasks related to O365/Exchange, including but not limited to problem tracking, resolution, and documentation.

  • Assists in planning, evaluation, selection, and recommendation of large-scale systems projects through vendor comparison and cost studies.

  • Completes work requests as assigned to resolves problems in a timely manner, providing courteous service delivery of end-user technology.

  • Documents, implements and maintains security procedures; assists as needed in reviewing current security rights and providing audit information; alerts management when security concerns arise.

  • Escalates critical situations through appropriate channels when problems can’t be resolved within established service criteria while tracking the problem to its final resolution.

  • Assists in maintaining hardware and software components of Athene's[DL1] O365 environment both on-premise and in the cloud; recommends system configuration and enhancements.

  • Creates training and support documentation for the Service Desk and users.

  • Responds promptly to requests from user departments to review or change O365 related configurations.


Requirements


  • 5+ years experience in administering Active Directory, Azure Active Directory, Office 365 systems, Microsoft Azure, and related infrastructure a must.

  • Knowledge of core Microsoft Applications (Exchange, SharePoint, Teams, OneDrive)

  • Strong PowerShell and/or BASH scripting skills required.

  • Strong problem solving, organization, and attention to detail skills required.

  • Strong written and verbal skills are required.

  • Must be comfortable with verbally presenting recommendations to the senior leadership team.

  • Strong customer service skills and commitment to providing quality service in support of service delivery goals are a must.

  • Bachelor’s Degree in MIS or computer science degree in a related field, or commensurate experience.