Proactive IT Care & Support

February 1st, 2018 by admin

IT

Tired of running after service providers for their annual maintenance checkup or coordinating IT updates between departments? Thanks to our Managed Service Program (MSP) Platform, you can leave all IT matters to us while you focus on driving your business forward. We offer a complete suite of services that include continuous monitoring of your systems, patches, updates, cyber security, backups, troubleshooting, and more. Our team of experts offers proactive management of your network as well as recommendations for optimizing the performance of your IT infrastructure.

We want you to be able to work with your mind at ease, knowing your IT is well cared for. That’s why we offer comprehensive data backup and continuity solutions as part of our MSP Platform. We secure all your critical information and systems against cyberattacks, data corruption, and natural disasters, while providing easy access to everything whenever you need it. Our goal is to solve problems before you notice them, with proactive maintenance and preventative measures.

But IT management is more than that. If you ever need assistance with troubleshooting, installing a program, or using various tools, you can always talk to our help desk. Our U.S.-based technicians provide 24x7x365 professional support, often solving tier 1 issues with just a short call. We know the ins and outs of your system and can answer any questions that you have.

3GC Group is here to help you take the hassle out of IT management.
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