Home Media Newsroom 3GC Pulse Newsletter January 2011 Newsletter

 

January 2011 Issue

3GCpulse

In This Issue

  • What's New at 3GC Group
    • Client Satisfaction Survey
    • Service@3gcgroup.com: Automate Your Service Ticketing!
    • 3GC Group Events: PVC Trade Show, I.T 4 Kids
  • Partner Profile: Juniper Networks
  • ShoreTel 11 Features
  • LifeSize Promotions: Bridge Upgrade
  • Juniper's Latest: Junos Pulse
  • ShoreTel's Newest IP655 Phone
  • Technology Vendor Updates: ShoreTel's names New President & CEO
    • Juniper's NEW iPad App
    • Juniper Acquires Altor Networks
  • 3GC Group Promotions: Free FMC Assessment

Fixed Mobile Convergence utilizes your existing PBX, Data network, Wifi and Cellular infrastucture to maximize productivity and efficiency. What does FMC do for you?

+ Reduce cellular minutes by 50%

+ Reduce your cellular long distance costs by up to 70%

+ Increase productivity for your mobile workforce

+ Tie in your mobile smartphones to your PBX infrastructure securely with features like: presence, enterprise extension, VoWiFi, & Vo3G

Click here to take advantage of this offer!

ShoreTel Announces the ALL NEW IP655 Phone!

 

  • 12 lines
  • Large color TOUCH SCREEN
  • Advanced microphone array technology
  • Integrated VPN Client
  • Gigabit Ethernet
  • Visual Voicemail
  • Directory with Presence Indication

ShoreTel's most advanced telephone, the IP 655 provides 12-line appearances, a large backlit touch color display and haptic (vibrational) feedback. Advanced microphone technology delivers superb speakerphone capability for offices and small and midsize conference rooms when used with the option extension microphone accessories. Click here if you are interested in purchasing this incredible phone!

What's New at 3GC Group: Client Satisfaction Survey

At 3GC Group, we strive to provide our clients with the highest level of support and service. In order to ensure we are providing the proper amount of service, we are conducting a client satisfaction survey. Your response to this survey will allow 3GC Group to better serve you and your company. Click here to participate in the 3GC Group Survey!

 

Announcing Service@3gcgroup.com!

In an effort to provide our clients with the most streamlined access to service, 3GC Group has set up a new mailbox, Service@3gcgroup.com that will provide our clients with the ability to create service tickets automatically in our ticketing system.

 

This email address should only be used for opening new service tickets and for providing additional information/updates on an existing service ticket. Responses and updates on service tickets from the 3GC Service team will correspond with this email address.

 

Clients are still free to use Support@3gcgroup.com or individual email addresses for communication with our service engineers as needed.

 

Events

PVC TableTop Trade Show, January 13th, 2011

Ever considered Video Conferencing, recording your trainings or streaming your meetings?

3GC can help you do so effectively and easily. Seeing is believing, so come see a live partner presentation at record.perfectvc.com on January 13th. Click here to RSVP for this event!

 

I.T. 4 Kids

3GC Group recently sponsored the 2011 Wiseburn Community Technology Festival in collaboration with the I.T. 4 Kids program on Saturday, January 22. This Community Festival is an exciting technology training event that brings together residents, students, Wiseburn teachers, and local business members in a festival atmosphere that offers valuable information technology workshops. I.T. 4 Kids promotes education and career pathing in the fields of science and technology. Click here to view the flyer from this event!

Partner Profile: Juniper Networks

 

Juniper Networks offers a high-performance network infrastructure that helps service providers, enterprises, and public sector organizations create value and accelerate business success within the new, changing globla market. 3GC Group is proud to offer their products, which run the world's largest and most demanding global networks.

 

Feature Product: Junos Pulse

Junos Pulse allows users to simply supply their credentials to gain appropriate access to the network or cloud without interacting with cumbersome, multi-step network access and security software. Junos Pulse takes care of it all. Junos Pulse is an integrated, multi-service network client which can be installed on any mobile endpoint enabling anytime, anywhere identity-based connectivity, security and acceleration with a simplified user experience.

Click here to find out more about Junos Pulse!

ShoreTel 11 Takes Unified Communications Reliability, Flexibility and Low TCO to the Next Level

 

With features such as a client for the iPhone and a distributed database, ShoreTel 11 helps large businesses simplify system management, improve reliability, and lower communications costs, and gives on-the-go workers more choice of mobile devices. As with all previous ShoreTel releases, ShoreTel 11 is available as a free upgrade for current customers with a ShoreTel support contract as part of ShoreTel’s standard support service.

 

Click here to read the full press release and find out how ShoreTel 11 can work for you!

Click here if you need assistance or are interested in upgrading to ShoreTel 11

3GC Group Vendor Promotions

 

LifeSize Upgrade Promotion

Do you own a LifeSize-branded Multipoint MCUs or other third-party MCUs offered by Polycom, Radvision, or Tandberg? If so, you can trade up to LifeSize Bridge 2200. This promotion will be available until March 21, 2011.

 

Click here to take advantage of this offer before time runs out!

Technology Vendor Updates

 

Juniper Networks acquires Altor Networks

SUNNYVALE, Calif., Dec. 6, 2010 - Juniper Networks (NYSE: JNPR) today announced it has acquired Altor Networks, a leading provider of virtualization security technology that enables organizations to secure the virtualized world.  Click here to read the full press release.

 

ShoreTel Names Peter Blackmore President and CEO

SUNNYVALE, Calif., December 13, 2010 - ShoreTel® (NASDAQ: SHOR), announced that its board of directors has named Peter Blackmore to serve as the company’s president and chief executive officer, effective today. Don Girskis, who served as interim CEO, will resume his position as senior vice president of worldwide sales. Click here to read the full press release.

 

Juniper Secures Apple iPad for Mobile Enterprises

SUNNYVALE, Calif., Dec. 9, 2010 - Juniper Networks® (NYSE: JNPR) today announced the Junos® Pulse App for the iPad, which enables anytime, anywhere secure remote access and connectivity to all enterprise resources, is now available for free download on iOS 4.2 from the Apple iTunes Store.  Click here to read the full press release or to inquire about this technology!

Send us Feedback

At 3GC Group, we appreciate hearing feedback from organizations we have helped gain a competitive and financial advantage. Share your success story with us and you may be featured in an upcoming newsletter. How have we helped you and what made your organization decide that 3GC Group was the right decision? Click here to email us your story.

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